Got Questions?

Frequently Asked Questions

Can't find your answer? Contact our support team.

We offer a 30-day hassle-free return policy on all items. Products must be unused and in original packaging. Contact our support team to initiate a return.

Standard shipping takes 3-7 business days. Expedited options are available at checkout. Orders placed before 2pm EST typically ship same day.

Yes! We offer special pricing for law enforcement agencies, fire departments, EMS, and other organizations. Contact us to set up a wholesale account.

Absolutely. All Sentinel Safety products are selected to meet or exceed the demands of active duty professionals. We carry only proven, field-tested gear.

Once your order ships you will receive a confirmation email with a tracking number. You can also track your order anytime from the Order Status page on our site.

We carry a wide range of sizes from XS to 5XL across most product lines. Each product page includes a detailed size chart. If you're unsure, feel free to contact our support team and we'll help you find the right fit.

We proudly partner with brands that prioritize quality manufacturing. Many of our products are made in or designed in the USA. Product origin details are listed on each individual product page.

Currently we ship within the United States. We are working on expanding international shipping. Sign up for our newsletter to be notified when international shipping becomes available.

Orders can be modified or cancelled within 1 hour of placement. After that, our fulfillment process begins and changes may not be possible. Please contact us immediately at support@sentinelsafety.com if you need to make a change.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with 256-bit SSL encryption.